FTP Servers

FTP servers are file transfer protocol (FTP) accounts for uploading data to Deem, such as user profile and unused ticket uploads. You provide the FTP account credentials (supplied by Deem) for each "FTP server" (FTP account). 

Note: You must already have set up SFTP accounts with Deem. See Setting Up SFTP Data Transfers for instructions.

To add an "FTP server" (FTP account), click the Settings tab, and then click the FTP Servers link. You can then add an FTP server by clicking Add a New FTP Server, or click the name of an existing FTP server.

You can then edit the FTP parameters:

• Server Name and Address: The name and address of the FTP server.
• Username and Password: Specify a user name and password. If you are using Secure FTP, specify the password or the private key file path. 
• Secure FTP: Click this checkbox if you are using Secure FTP.

Click the Test Connection button to test a login to your FTP server. Any errors will be reported back to you immediately.

If no errors occur during the test, then everything is set up correctly. Click the Save button to save this configuration.

After setting up an FTP server, you can use it to upload profiles. See Uploading User Profiles for an overview of this process and links to pertinent information.