Deem continues to improve our site administrator and agency experiences with key enhancements that help corporations and TMCs manage the travel buying process.
Check out the details on these Deem Work Fource updates below!
Regards,
Your Deem Product Management Team
The Deem release notes provide useful technical information about the latest release. For each release, the notes provide:
A high-level description of the release, including major changes and enhancements.
Instructions to help you get started with set-up and administration (when applicable).
Description: We have updated the Trip Planner and the Trip Purchase pages to capture tiered Cost Allocations
Benefit: Users can now allocate their trip selection to the correct cost tier
Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration
Description: We have updated post-purchase change flow to capture tiered Cost Allocations
Benefit: Users can now add new cost allocations when making a change post-purchase
Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration
Description: Deem is now integrating ATPCO Routehappy content to provide travelers with real-time and auto-populated flight and ticketing attributes for over 300 airlines. With Routehappy, we have enhanced the data display in the following three areas: 1. Brand Fare Name is now displayed next to the airline information 2. Fare attributes are now displayed within the information icon and 3. Compare Fares feature is now enhanced to show more data
Benefit: Travelers will see a consistent display of real-time and auto-populated flight and ticketing attributes for over 300 airlines when comparing fares - improving overall shopping experience with complete up-to-date information
Note: Users of IE11 browser will not be directed to this content
Site Admin Experience: No Admin experience required
Description: Hotel membership number associated to the booking will now display on the email confirmation
Benefit: Users will now see their hotel loyalty number on confirmation emails
Site Admin Experience: No Admin experience required
Description: Virgin Atlantic basic fares will now show all of the fare attributes to travelers in regard to seat selection, changes, upgrades, etc.
Benefit: Users will now see all of the fare attributes for Virgin Atlantic Airlines
Site Admin Experience: No Admin experience required
Description: The verbiage for hotels with pre-payment amounts on the mobile application will now appear just as they do in the desktop application
Benefit: Users will now see the same verbiage for hotels with pre-payment amounts on both desktop and mobile application
Site Admin Experience: No Admin experience required
Description: We now have a service that explains the reason why a PNR cannot be auto-canceled
Benefit: Users will now see the reason why a PNR cannot be auto-canceled
Site Admin Experience: No Admin experience required
Description: Hotel membership number associated to the booking will now display on calendar events
Benefit: Users will now see their hotel loyalty number on calendar events
Site Admin Experience: No Admin experience required
Description: We have enabled Change and Cancel buttons for GDS-sourced WN bookings on the trip details page
Benefit: Users will now be able to change and cancel their bookings successfully
Note: This applies to all GDS using GDS sourced WN bookings
Site Admin Experience: No Admin experience required
Description: We have updated the expiration date and penalty fee amounts for unused tickets on a subset of airlines
Benefit: Users will now be able to know if their tickets are impacted by the new COVID-19 rules implemented by airlines
Site Admin Experience: No Admin experience required
Description: We have improved handling and display of segment-level seat assignment data on the trip details message
Benefit: Users will now see segment-level user messages showing their seat request details
Site Admin Experience: No Admin experience required
Description: We have improved seat map handling for Virgin Australia
Benefit: Users will now see Virgin Australia seat maps display correctly
Site Admin Experience: No Admin experience required
Description: We have corrected the Book Again flow to show delegate names list
Benefit: Users will now see the delegate names when using the Book Again feature
Site Admin Experience: No Admin experience required
Description: We have updated Change the Return Flight Only link for ATE users to function with Schedule Search
Benefit: Users will now be able to Change Return Flight Only by choosing Schedule Search in post-change flow
Site Admin Experience: No Admin experience required
Description: We have updated the seat request commands that were being duplicated
Benefit: Users will now be able to Request/Remove seats without issues
Site Admin Experience: No Admin experience required
Description: We have updated the Profile Field Settings for Guest Travelers to no longer show non-required fields as required
Benefit: Guest users will no longer be required to enter non-required fields on the Purchase Page
Site Admin Experience: No Admin experience required
Description: We have updated the hotel_super_brand table to CODE=HY to reflect the new name World of Hyatt
Benefit: Users will now see the new name for Hyatt Gold Passport
Site Admin Experience: No Admin experience required
Description: We have updated the membership name of Shangri-la Hotel & Resorts to Golden Circle
Benefit: Users will now see the updated name, Golden Circle
Site Admin Experience: No Admin experience required
Description: We have updated data mapping for airport code VVC (Villavicencio, Columbia)
Benefit: Users can now be able to select airport code VVC (Villavicencio, Columbia)
Site Admin Experience: No Admin experience required
Description: We have added the ability to set up SuperDomain specific alerts
Benefit: Users will now be able to set up SuperDomain specific alerts
Site Admin Experience: Contact Deem Customer Support for assistance enabling the configuration
Description: We have updated data mapping for airport code IST (Istanbul, Turkey)
Benefit: Users will now be able to select airport code IST (Istanbul, Turkey)
Site Admin Experience: No Admin experience required
Description: We have updated the userinfo.managerID field value to display in the user profile when added via a profile upload
Benefit: Users will now be able to see Manager ID in the user's profile
Site Admin Experience: No Admin experience required
Description: We have updated an issue in the change flow affecting Southwest Direct Access users purchasing the Business Select fare brand
Benefit: Users will now be only see applicable results from SDA when they try to change an existing SDA trip that is booked in the K class (unrestricted) fare type
Site Admin Experience: No Admin experience required
Description: We have fixed an issue with IE11 browser that was preventing scrolling on the Flight Results page
Benefit: Users will now see the browser respond as expected when they scroll the Select Departure Flight page
Site Admin Experience: No Admin experience required
Description: We have updated Book Again to allow users with custom fields
Benefit: Users with custom fields will now be able to use Deem's Book Again feature
Site Admin Experience: No Admin experience required
Backend work has been done to prepare for the WN Fare Freedom updates