A. The Etta Android app will be available for download starting September 29, 2021.
A. The Etta mobile app is available for download in the Apple App Store and Google Play Store (Google Play Store link will work starting 9/29/2021).
A. You can still download the Work Fource mobile app on the Google Play and Apple App Store to book and manage travel on your Android mobile device.
A. Yes, we will continue to maintain the Work Fource mobile app for Android and iOS, however we will only address critical issues.
A. Your username will be the email address and current password associated with your Deem Work Fource account.
A. Your password is the same as the one you use to sign in to the desktop version of Etta. If you need further assistance, go to the desktop sign-in screen and click on Forgot your username or password link. You can then reset your password, and use it for both the desktop and mobile versions.
A. SSO is available on Etta for iOS only. SSO will be available on Etta for Android by the end of October 2021. The Work Fource mobile app is still available for SSO users on Android.
A. Yes, your preferences will be populated in the app.
A. Yes, Etta will honor all customers’ partner dashboard configurations.
A. We recommend you use the Etta mobile app with iOS version 13.0+ or Android version 5.0+, to ensure full capabilities of Etta.
A. Flight notifications, such as gate changes and alerts, are sent directly to the mobile app and appear on your mobile device by default. Make sure you enable notifications after installing Etta for iOS. Push notification is not available on Etta for Android at this time.
A. Go to your phone settings and select notifications. Choose the Etta app and turn off notifications.
A. Please visit our how to page (for iOS) or how to page (for Android) for step-by-step instructions.
A. Car service stand-alone bookings are not available on the Etta mobile app. Users can still use the Work Fource mobile app to make stand-alone car service bookings.
A. When your trip status changes from reserved to confirmed on Etta.
A. Company policy is accessible on the mobile app. Click on Policy to view your company’s travel policy. You can also filter your search results to show only options that fall within your travel policy. Any out of policy services will show an “out of policy” label.
A. Visit our iOS and Android feature comparison list here.
A. Travelers can contact travel support by tapping on Support. On the support page, travelers will be able to contact travel support via phone or email.
A. iOS mobile users can enable automatic updates to stay up-to-date with the latest version of Etta for iOS. There is no need to update the Etta for Android mobile app since the app updates automatically.