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Overview
Testing is an integral part of configuring a site. Make sure to test not only after you complete your site configuration, but anytime you make changes.
Fees
Transactions which will not incur Deem transaction fee
William Never
Vernon Bear
Bookings with @deem.com email address are not billed
Best practice is to also add a notation in the booking that it is a test booking.
What fees Deem is not responsible for
Deem is not responsible for fees incurred by other vendors (Air, Rail, Hotel or Car vendors, http://Booking.com , etc.).
When booking within Deem, including when conducting test bookings, you are booking live inventory. Therefore, please ensure you are following vendor cancellation policies.
Testing best practices
Air
Book at least a month or more in advance.
Do not book around holidays.
Book fully refundable fares if at all possible.
Try and book carrier/carriers who will not charge debit memos for test bookings.
You may want to check with your Ops Manager, they may have a list of carriers.
Preferred vendors enabled.
Validate preferred vendor markers are present.
Negotiated Rates enabled.
Validate rates are present and valid.
Book out of policy.
Ensure site is triggering properly.
Ensure compliance codes are written properly to PNR.
Hotel
Book at least a month or more in advance.
Do not book around holidays.
Book cancelable room rates.
Validate you are within the hotel’s cancellation policy.
Preferred vendors enabled.
Validate preferred vendor markers are present.
Negotiated Rates enabled.
Validate negotiated are present and valid.
Blocking non-refundable rates
If suppressing non-refundable rates, validate they are not showing.
Enable GOV rates
Validate GOV rates are present, if enabled.
Book out of policy.
Ensure site is triggering properly.
Ensure compliance codes are writing properly to PNR.
Car
Book at least a month or more in advance.
Do not book around holidays.
Preferred vendors enabled.
Validate preferred vendor markers are present.
Book out of policy.
Ensure site is triggering properly.
Ensure compliance codes are writing properly to PNR.
Confirm negotiated contracts are written to PNR, such as CD Number.
Rail
Book at least a month or more in advance.
Do not book around holidays.
Book fully refundable fares if at all possible.
Miscellaneous
Reporting fields.
Profile fields - writing to PNR.
Trip / Purchase Page - writing to PNR.
Correct Company profile moving into PNR.
Dynamic Site Messaging (DSM) - showing as expected.
Pre-Trip Approval (PTA), if enabled.
Ensure triggering properly for all PTA policies and documentation passes to PNR correctly.
Virtual Pay (V-Pay), if enabled.
Ensure triggering properly and documentation passes to PNR correctly.
Payment
Payment field is writing to PNR.
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