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This section describes how contact information can be displayed to mobile device users.
Need to Know
Task | Configuration Steps |
Setup | Click Settings tab Click Mobile Settings
Note: Customize fields below as you wish them to appear to the customer. Below are suggestions for Helpdesk 1 and 2. If you have additional contact details you would like to enter you can use Helpdesk 3 and 4. Reauthorization Interval: Number of days before the user will be forces to log in again. Between 1 and 90 days Helpdesk Email: Enter dedicated agent team email address, as many times the client will need help while traveling with a current reservation. Helpdesk 1 Phone: Enter dedicated agent team phone number Helpdesk 1 Phone Label: Enter Dedicated Agent Team (customize as you wish) Helpdesk 2 Phone: Enter Online Support Team phone number incase of technical issues Helpdesk 2 Phone Label: Enter Online Support (customize as you wish) Helpdesk 3 Phone: Helpdesk 3 Phone Label: Helpdesk 4 Phone: Helpdesk 4 Phone Label: Calendar Sync: Select Superdomain Settings Car Service Only Mode: Select Superdomain Settings
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Customer Experience
Customer Experience |
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