Planning Your Trip

Entering A Pick-up Address

1. Click into the Pick-up address field to enter the pick up location: 
   
   
   1. You have multiple choices for how to enter their pick-up address
      
      
      
      
   2. Address Book Icon:  If a user clicks the address book icon, a module will pop up containing all of the locations the user has saved to their personal address book which is located at the profile level.
      
      
      
      
   3. Searching by Keywords:  If a user has many saved addresses, they can search key words or letters using the search bar which generates a list of addresses based on previously entered information by the user.
      
      
      
      
   4. Viewing Company Saved Addresses:  Users can also easily view their company's saved addresses by typing in the known nickname or naming convention for company office locations. In this case, users type "GS-A" and they will get a list of all of their company's office locations, starting with the letter A.
      
      
      
      
   5. Using the Go to Map Option:  Users can also use the "Go to Map" option if they need help visualizing where their pick-up location will be.
      
      

Entering A Drop-off Location - for rides from point A to B without any stops/or wait times

1. Click into the Drop-off address field and enter the street address, airport code, location name or select from the list that displays.  
   If drop-off address is unknown at the time of booking, driver needs to wait for the rider at a stop or stops are non-sequential, please review the "Drive As Directed - Hourly Ride" section. 
   
   
   1. If drop-off (or pick-up) is at an Airport, start typing the airport name or the airport code. Be sure to select the location with the airport icon.
      
      
      
      
      • When selecting a location with the airport icon, you'll be prompted to enter the Flight Date, Airline and Flight Number
      • The application will validate the flight information and automatically set the Arrive by time to 90 minutes before domestic flight departure and 120 minutes before international flight departure.
      • The application will also auto-calculate the Pick-up by time, based on the travel time estimated by Google from pick-up location to the airport.
      • If you feel that an earlier pick-up time is needed, manually update that time and disregard the auto-calculated arrival time.  The driver will arrive by the requested pick-up time.
      • Click in the Passengers field to select the number of passengers from the drop down list.  
      • Once all the information has been entered, select the +Add Car Service option to search for another ride OR click the Continue button.
        
        

Adding Stops

1. Users can also add additional stops between their pick-up and drop-off locations (4 maximum).  NOTE: If stop requires driver to wait while rider is in a meeting, be sure to also review the "Drive As Directed - Hourly Ride" section. 
   
   
   1. Click the +Add a stop link
      
      
      
      
   2. Enter the address for each stop.  Note the original Pick-up by and Arrive by time calculations have now been increased by 10 minutes to accommodate the 2 stops. 
      If stop requires driver to wait while rider is in a meeting, be sure to also review the "Drive As Directed - Hourly Ride" section. 
      
      

Drive As Directed - Hourly Ride

When this option is selected, an additional field displays where you select the number of hours the car is needed from the drop down list.  

Selecting a Vehicle

Scroll through the car options that display to view the car details.  

1. Vehicle Type:  Users can refine their search by clicking on the Vehicle Type button  (Sedan, SUV, Van) or by clicking on the Rate button.  (Rate, Provider, Capacity)
   
   
   
   
   
   
2. Users can view the fare breakdown by hovering over the "Flat Rate" or "Hourly" blue link that appears below the price-
   
   
   
   
3. Hover your pointer over the grayed out icons to display additional information about the vehicle.  
   1. Car Info: This icon displays passenger and luggage information as well as additional options. 
      
      
      
      
   2. Passenger Capacity:  This icon displays how many passengers the car can seat comfortably. 
      
      
      
      
      
   3. Vehicle Details: This icon displays the vehicle type. 
      
      
      
      
4. Once you have found your car choice, click the Select button.