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For Standard Support Issues
| techsupport@deem. | Provide company name and brief description in the subject line. In the body of the email, please provide a detailed description of the issue, the impacted user(s) and/or the impacted system(s). | |
Support Portal | Deem also has a customer support portal which can be used to log tickets, view tickets (existing, open, and closed), and update tickets with additional information.
| The customer support portal is a secure site that requires credentials. If you would like access to our support portal, please contact gretchen.lewis@deem.com
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For Urgent Issues
tech.support@deemgroundcustomersuccess@deem.com | For urgent issues, please use the following format in the subject line when sending an email: URGENT: Company Name & <issue description>
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Car Service | (415) 590-8376 | For urgent Issues that occur during non- business hours, please feel free to contact us by phone. Non-business hours include Saturday and Sunday; and Monday-Friday before 6 am PST and after 6 pm PST. |
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