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With Booking.com, companies can expand their hotel search beyond the traditional GDS. Booking.com offers both hotel and non-hotel accommodations globally with support for negotiated rates.
Important: Booking.com must be enabled by Deem at a global level. Once enabled, you can configure it on each of your sites. To request that Booking.com be enabled by Deem, open a support ticket.
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Once enabled, travelers will see Booking.com options along with other hotel content on the hotel search results.
After a reservation is booked, travelers will receive an additional email directly from Booking.com to confirm the booking.
Note: Booking.com generated emails are not customizable and may vary over time based on style updates made by the supplier.Booking.com is compatible with Amadeus, Apollo, Sabre, and Worldspan.
Deem currently does not charge for the setup of Booking.com.
If a customer is interested in enabling Booking.com, they must first open a support ticket. Deem will enable Booking.com at a global level, which will allow you to configure it on each of your sites. Refer to Opening a Support Ticket.
The Booking.com Affiliate ID can be configured using either the TMC, customer, or Deem Booking.com Affiliate ID.
Limitations and considerations:
Loyalty rewards are not supported.
Conferma/Vpay is not supported.
Configure Booking.com
Important: Booking.com must be enabled by Deem at a global level. Once enabled, you can configure it on each of your sites. To request that Booking.com be enabled by Deem, open a support ticket.
From the partner dashboard home page, select the Settings link for the site you want to modify.
From the top menu, select the Services tab.
Select Travel Agency.
Select Agency Settings.
Select configuration you would like to update.
At the bottom of the Ancillary Sources table, select Add Ancillary Source.
Enter a source name (e.g., Booking.com).
In Source, select Web: Booking.com.
For the option Would you like the system to add ancillary passive segments to your primary GDS?,
Select Yes to add system-generated ancillary passive segments to the primary GDS. This option is recommended Sabre and Apollo.
Select No to not add passive segments to the primary GDS.
Select whether or not Booking.com hotels should be indicated as preferred in the traveler’s search results list.
Leave the Affiliate ID field blank to apply the system (Deem) default Affiliate ID. Otherwise, enter your TMC or customer Affiliate ID to use as an override.
Save your changes.
The Agency Settings page displays with your new ancillary source listed.
Scroll down to the Passive Segment Processing section.
Click below link for passive segment scripts.
If there are no other changes, scroll to the bottom and select Save.
Important: Once configured, Test to ensure that booking is successful, as well as PNR is written as you anticipated.
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