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nameAgency Settings_14Sept23.pdf

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Table of Contents
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Overview

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Host Information

  1. Select a GDS (required).

  2. Select a TA (terminal address) group (required). Choose ExternalSabreNew for Sabre, ExternalApollo for Apollo, ExternalGalileo for Travelport+ (Galileo), or ExternalWorldspan for Worldspan.

  3. Enter the agency’s pseudo city code (required).

  4. Enter a default queue number (required). This queue can be changed for more specific queue delivery. Use the appropriate format for referring to a queue based on the GDS you are using.

  5. Enter the airport code associated with the agency’s pseudo city used for obtaining fares (required).
    Note: If you are enabling Canada's Via Rail train service, the airport code entered into the Sales Location field determines whether Amtrak or Via Rail is made available to the traveler. If a US airport code is entered, the US’s Amtrak train service is offered. If a Canadian airport code is entered, in the Sales Location field, Canada's Via Rail train service is offered. Because there is only one sales location field allowing only one code, to enable both Amtrak and Via Rail on the same site, two agency settings pages must be configured.

  6. Select a Ticketing TA Group only if you choose Yes for the "Automatically void tickets when an itinerary is cancelled" option as part of the display configuration.

  7. A Ticketing Pseudo City Code is required if you choose Yes for the "Automatically void tickets when an itinerary is cancelled" option as part of the display configuration.

  8. An Itinerary/Invoice Printer Address is required if you choose Yes for the "Automatically void tickets when an itinerary is cancelled" option as part of the display configuration.

  9. A Hardcopy Printer Address is required if you choose Yes for the "Automatically void tickets when an itinerary is cancelled" option as part of the display configuration.

  10. If ancillary sources have been configured for your site by Deem, they appear within the Ancillary Sources section. You can select the link in the Source Name column to view or change settings on the Edit Ancillary Source page or select Remove for an ancillary source to remove it. To add an ancillary source, select Add Ancillary Source. See Ancillary Sources of Travel Search Results for an overview of the sources of flight and train information.

Agency Information

  1. Enter the agency name (required). This name displays in Deem confirmation emails and on the Trip Confirmation page.

  2. Enter the ARC number (required).

  3. Enter a hotel or car ARC number override if hotels or cars should be sold with a different ARC number.

  4. Enter the IATA number (required). The IATA number should not include letters or special characters.

  5. Enter the company address (required).

  6. Select the agency’s time zone, which is used for ticketing cancellation (required).

Agency Contact

The agency contact information is used by Deem for reference only. This information is not displayed to users, unless otherwise noted.

  1. Enter the name of the agency contact (required).

  2. Enter that person’s title, phone, and email (required).

  3. In the Message to Users field, you can enter a message to display to users on the Purchase, Confirmation, and Trip Detail pages, on the e-Receipt, and on trip notifications and calendar entries. Do not use HTML tags or travel lingo.

  4. Select the Enable confirmation notifications from site checkbox (located under Message to Users) to enable email confirmations to be sent from this site.

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Choose a booking configuration (required). For more information, refer to around Custom PNR Configuration.

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The Passive Car Segment is no longer used.

Air Pricing

  1. Enter a default passenger type code used for airline negotiated rates. If no value is entered, ADT is used by default.

  2. For Use Brand Codes, select whether to Use superdomain settings, use GDS branded fare codes (select Yes), or not use GDS branded fare codes (select No).

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