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To download above documents:
Click on desired document to open it. Then, click on the cloud symbol in the top right corner of your screen to download, save, or print.
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Introduction
User profiles can be edited through the Deem Partner Dashboard with appropriate permissions.
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Benefits
TMC and client can edit accounts with appropriate permissions.
Click Partner Dashboard/Console Admin Permissions link for further information.
Need To Know
Profiles can be edited manually or through an HR feed, User Profile Upload or Web Services.
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Note: You may see a profile created by one service and edited by another. With modification, it shows how the profile was last edited.
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Edit User Profile
How to access a profile
On the Users tab, select Edit a User.
Search for the user or users you need to deactivate. You can search by partial information.
For example, if you were looking for the last name of Never, enter Nev. Deem conducts a similar name search for all fields.
If you have multiple email domains, you can search by a wildcard by entering % just before the domain, such as %deem.
If you know there are fewer than 200 user accounts you can leave all search options blank and select search.
Select the account name to display the user account.
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Update all Personal, Employee, and Additional Info fields if available and necessary. Personal Information includes the following bullets if enabled for edit and or view.
First Name
Middle Name
Last Name
Suffix
User Name
Birth Date
Gender
Employee Info and Additional Information
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Configure payment options. Payment options can be configured based on groups (examples below).
VIP: Purchase using credit card within profile.
Executive: Purchase using credit card within profile or site card.
Default Group: Purchase using site card.
Configure payments. Payments can be configured in several ways.
Restricted to site card (company corporate card).
The site card can be restricted for each service, but keep in mind with hotels the card is for guarantee only.
If a site card is set to required, the user has the ability to add their credit card to their profile, but they will not have the ability to select it as a default for those services which are restricted.
Use card within profile.
Allow user to select between site card or card within their profile.
Example:
Air - Restricted to site card.
Hotel - User’s Credit Card from profile.
Select Save.
Service Preferences Travel
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