Uber for Business and
...
Deem
Welcome to the Uber for Business and EttaDeem. Uber for Business and Etta Deem gives travelers a way to search for and request a ride in advance or on demand directly from EttaDeem, while providing reminders 24 hours before a trip to make sure you don’t forget to schedule a ride.
| Table of Contents | ||||
|---|---|---|---|---|
|
Q. What is
...
Deem?
A. EttaDeem, powered by Deem, is an online booking solution our company uses to book air, hotel, and ground transportation.
...
A. For admins: signing up. To connect your Uber for Business account to EttaDeem, click here.
For riders: accepting a business account invitation and using Uber for Business as an employee
...
Schedule Uber for airport pickup in Etta Deem
Q. What’s the difference between reserving an Uber in advance and booking Uber on-demand?
...
A. You can cancel your Uber ride in EttaDeem:
Open the Etta Deem app
View upcoming trips
Select the Uber ride
Tap Cancel
If it’s an Uber Reserve ride, you can cancel up to 60 minutes before the ride is scheduled without any charge. Normal cancellation fees apply if you cancel within 60 mins of your ride pickup time. Learn more.
Q. Will I be able to see my Uber booking in
...
Deem?
A. Yes, Uber reservations will be added to your Etta Deem itinerary for one consolidated view of your entire trip.
Q. Will
...
Deem track flight and luggage delays and update my pickup time with Uber?
A. At this time, Uber for Business with Etta Deem is available only for airport drop-offs. In future releases, Etta Deem will support airport pickups. We will provide more details about airport pickups as we get closer to future releases.
...
A. Be prepared to meet with your driver at the start of your pickup time. Click here for more information about Uber’s wait time fees.
Q. Will
...
Deem display instructions to help guide travelers to the pickup location at airports?
A. At this time, travelers can schedule airport drop-offs only, not airport pick-ups. In future releases, Etta Deem will support airport pickups. We will provide more details about airport pickups as we get closer to future releases.
...
A. Yes, you will need an Uber for Business account to use the Uber for Business and Etta Deem feature.
Q. Will I get an
...
Deem email notification to book Uber for ALL of my
...
Deem trips?
A. No, only for trips that meet these criteria:
Booked on or after the Uber for Business and Etta Deem feature start date
Domestic (US) trip
Car rental and car service has not been booked for eligible segments
...
A. The link will only work on mobile. When you are on your mobile device, the link will open the Etta Deem mobile app.
Q. What if I booked a trip and did not receive the email notification to book Uber?
...
Booked on or after the Uber for Business and Etta Deem feature start date
Domestic (US) trip
Car rental and car service has not been booked for eligible segments
...
A. Please contact your travel manager for more information on what type of Uber you can book. Etta Deem will honor any travel policies configured in the Uber for Business dashboard.
...
A. No, these transactions will not sync to traveler PNRs. However, travelers will see Uber booking details in EttaDeem.
Q. I have an Uber Voucher...what is that and will it apply with Deem?
...
A. Yes, however this will only opt you out from receiving emails from Uber. You will still receive emails from EttaDeem.
Q. Does Uber for Business with
...
Deem work with delegate booking?
A. Yes, travel arrangers can reserve an Uber on behalf of their delegated traveler.
...