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For Travelers

Q. How does the Deem Check-in Service work?

A. Here’s how the Deem Check-in Service works:  

  • Travelers receive an email notifying them that check-in to their Southwest flight is available 24 hours before their trip

  • Travelers click the link to initiate the check-in process

  • Travelers receive an email confirming their successful check-in and boarding priority 

 Please note:

  • Travelers also have the option to access the Deem Check-in Service from their Trip Details page on Deem Work Fource (when 24-hour check-in window opens)

  • Travelers are required to opt in for the service for each leg of the trip

  • Travelers can also visit www.southwest.com to check in

  • For trips booked prior to September 3, 2020, Southwest automated check-in will apply 

  • For trips booked or changed after September 3, 2020, the new Deem Check-in Service rules will apply

  • SMS notifications for Deem Check-in Service is now available

Q. Is the new service the same as Southwest’s Early Bird Check-in? 

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A. To receive a boarding pass, go to the Southwest.com website or use the Southwest mobile app.

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A. Here’s how the Deem Check-in Service works:  

  • Travelers receive an email notifying them that check-in to their Southwest flight is available 24 hours before their trip

  • Travelers click the link to initiate the check-in process

  • Travelers receive an email confirming their successful check-in and boarding priority 

 Please note:

...

Travelers also have the option to access the Deem Check-in Service from their Trip Details page on Deem Work Fource (when 24-hour check-in window opens)

...

Travelers are required to opt in for the service for each leg of the trip

...

Travelers can also visit www.southwest.com to check in

...

For trips booked prior to September 3, 2020, Southwest automated check-in will apply 

...

For trips booked or changed after September 3, 2020, the new Deem Check-in Service rules will apply

...

For Site Admin

Q. Will the Deem Check-in Service be available for Southwest reservations booked through the GDS?

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