Users can download the Deem Etta Mobile App directly from the Apple App Store (iOS) or Google Play Store (Android), or set up automatic updating. See this Wikihow article to learn how to set your device for automatic update for an iOS device (such as the iPhone or iPad), and see this Androidcentral article to learn how to download an Android app.

Troubleshooting Hint: If you are having trouble logging in to the Deem mobile app or are unable to complete a search, check to make sure the app is set to use cellular data when not connected to Wi-Fi.

Mobile Settings

Note: To enable mobile app support for a super domain, enter a support case with Deem requesting mobile app support. See Entering a Support Case for instructions. After enabling mobile app support for the super domain, as a site administrator you can use the Mobile Settings tab to configure mobile for each site in the super domain.

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To enable mobile app access for a group of users, first identify or create the group (or use the Everyone group). For details, see Groups Tab for Managing Groups. You can then enable the mobile rules for the group. For instructions, see Mobile Rules.

Mobile Rules

The mobile rules enable or disable mobile app access for a group of users.

Tip: To learn how to set up and manage groups, see Groups Tab for Managing Groups.  

Click the Mobile Rules link under the Rules tab. The Rules | Mobile Rules page appears. Each Group row shows the following in the Rule column: 

• Add link indicates there is currently no mobile rule established for the group.
• Edit link in green indicates there is a mobile rule established for the group and it is active.
• Edit link in yellow indicates that although there is a mobile rule established for the group, it is inactive.

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To add or edit mobile rules, follow these steps: 

1. Click the Add or Edit link in the Rule column for the group (either a named group, or the Everyone group).
2. Enter or edit the Description that describes the intent of this rule, and click the Activate Rule checkbox to make the rule active.
3. Scroll down to the “Then” section of the page, and click the Mobile Beta checkbox.
4. Click the Save button.

Note: To commit all of your changes after saving them, click the changes not applied link at the top of the page. The Commit Changes page appears. Click the Commit button.

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