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Overview
The following are requirements for using certain aspects of Deem services:
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Supported Browsers
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Latest version of all:
Chrome
Firefox
Safari
Edge
Warning: Users should not open multiple tabs or windows of the browser for a single session using Travel and other services. When multiple tabs or windows are open, actions in one tab or window can change the session , and the cause other tabs or windows may to become non-functional.
Supported Mobile Devices
IOS 15
Android - Version 9 and above
Operating Systems
Deem develops and QA against tests on the following operating systems:
Windows 10+
Mac OS - OSX 11 (Big Sur), 12 (Monterey)
Calendar Versions
Many Deem services can schedule events in your calendar, such as travel reservations. Calendar integration allows Deem to directly update your calendar with the event. This feature is especially important for delegates who book on behalf of others. The following calendar versions are supported:
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Calendar
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Version
Microsoft Exchange
Exchange
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2016
Exchange 2019
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Customer Calendar
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With Microsoft Outlook, it is possible to deploy a safe-senders list by using the Domain Controller to automatically send out those domains via a Group Policy Object (GPO) and use the GPO settings to import one or more lists from a stored text file. The domains would automatically be added to each user’s “Safe Senders” list.
URL for research: http://windowsitpro.com/article/articleid/46661/using-a-gpo-with-a-hotfix-to-deploy-a-safe-senders-list.html
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Customer Calendar
Google
Apple ICal
Deem IP
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Address
Note: In disaster recovery, failover, IP changes, or some other unforeseeable situations, these IP addresses are subject to change.
208.94.216.0/21 (IP Range that Deem is the registered owner)
Junk Mail and Spam Filter Settings
Deem recommends whitelisting the following domains on the server side (such as Microsoft Exchange) and on the email client side (such as Microsoft Outlook).
*@deem@deem.com
*@us@us.deem.com
*@us1@us1.deem.com
*@statusdashboard.com
Whitelist Email Domains
Please ensure the IT department has whitelisted Ensure all emails from the following domains are whitelisted:
deem.com
TripAdvisor.com
For international users, the following may also be needed for international top level domains:
Tripadvisor.fr
Tripadvisor.es
Note: Failure to whitelist or otherwise accommodate these email domains may cause user activation and notification (including confirmation) emails to be refused by the customer's mail server or be routed to spam/junk mail folders.
Unblock
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URLs
If a filter or proxy is used to restrict content accessed over the internet, the following URLs must be unblocked:
deem.com
cdn.rcobjs.com
rcobjs.com
etta.rcobjs.com
google-analytics.com
https://main.rcmsg.com
https://tealium.hs.llnwd.net
https://*.virtualearth.net
Note: Failure to unblock these URLs may result in prevent some pages not being from fully renderedrendering.