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Overview
Testing is an integral part of configuring a site. Make sure to test not only after you complete your site configuration, but anytime you make changes to your site or sites.
Testing is an important part of configuring a site. Ensure you’re aware of the following best practices and potential fees that you may incur when creating test bookings.
On this page:
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Fees
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Task
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Process / Helpful Hint
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Fees
The following transactions do not incur Deem transaction
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fees:
William Never
Vernon Bear
Bookings with @deem.com email address are not billed
Best practice is to also add a notation in the booking that it is a test booking.
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Deem is not responsible for
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fees incurred by other vendors
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When booking within Deem including when conducting test Bookings, you are booking live inventory. Therefore please insure you are following vendor cancellation policies
Test booking - Best Practices
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Task
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Process / Helpful Hint
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Air
including air, rail, hotel, car, Booking.com, etc.
Important: You are booking live inventory when you use Deem, including for test bookings. Ensure you note and follow all vendor cancellation policies.
Testing Best Practices
Follow these best practices for all test bookings:
Book at least a month or more in advance.
Do not book around holidays.
Book fully refundable or cancellable fares or rates if at all possible
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Try and book carrier/carriers who will not charge debit memos for test bookings
You may want to check with your Ops Manager, they may have a list of carriers
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Preferred vendors enabled
Validate preferred vendor markers are present
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Negotiated Rates enabled
Validate rates are present and valid
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Book out of policy
Ensure site is triggering properly
Ensure compliance codes are writing properly to PNR
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Hotel
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Book at least a month or more in advance
Do not book around holidays
Book cancellable room rates
Validate you are within the hotel’s cancellation policy
Preferred vendors enabled
Validate preferred vendor markers are present
Negotiated Rates enabled
Validate negotiated are present and valid
Blocking non-refundable rates?
If suppressing non-refundable rates, validate they are not showing
Enable GOV rates?
Validate GOV rates are present if enabled
Book out of policy
Ensure site is triggering properly
Ensure compliance codes are writing properly to PNR
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Car
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Book at least a month or more in advance
Do not book around holidays
Preferred vendors enabled
Validate preferred vendor markers are present
Book out of policy
Ensure site is triggering properly
Ensure compliance codes are writing properly to PNR
Confirm negotiated contracts are written to PNR, such as CD Number
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Rail
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Book at least a month or more in advance
Do not book around holidays
Book fully refundable fares if at all possible
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Miscellaneous
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Reporting fields
Profile fields - writing to PNR
Trip / Purchase Page - writing to PNR
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Correct Company profile moving into PNR
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Dynamic Site Messaging (DSM) - Showing as expected
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Ensure you cancel test bookings within the vendor’s cancellation policy.
Enable preferred vendors and validate that you see preferred vendor markers in the booking flow.
Enable negotiated rates and validate that such rates are present in the booking flow.
Make out of policy test bookings to ensure that policy is being applied correctly and that compliance codes are written properly to the PNR.
For air specifically:
Book carrier/s who will not charge debit memos for test bookings. Check with your Ops Manager for a list of carriers.
For hotel specifically:
Block non-refundable rates and validate they do not appear in the booking flow.
Enable GOV rates and validate they show up in the booking flow.
For car specifically:
Confirm negotiated contracts such as CD Number are written to the PNR.
For all test bookings, confirm the following:
Ensure that profile fields and the Trip / Purchase Page write to the PNR.
Ensure the correct company profile writes to PNR.
Ensure Dynamic Site Messaging (DSM) appears as expected.
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Ensure triggering properly for all PTA policies
is enabled, ensure that all PTA policies are correctly implemented in the booking flow and pass to the PNR as expected.
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Ensure triggering properly
Payment
Payment field is writing to PNR
Note: If using a site card, you may not need to write through the profile mapping, as it may move over from the company profile within the GDS.
If this is the case, you may want to suppress the payment lines from writing in the PNR mapping.
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is enabled, ensure it is correctly triggered and written to the PNR.
Ensure the Payment field writes to the PNR.