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Introduction
These scripts reflect sample documentation that can be added to the GDS PNR as a trip requiring pre-trip approval makes its way through the process.
In order to ensure that the entries that need to be added AFTER the initial PNR creation are triggered when applicable, be sure to especially note the PNR Field Type in the Secondary tag/keywords column. If a script is noted with PNR Field Type = Pre Trip Approval, but is not configured as such, the corresponding entry will not be added to the PNR.
The following scripts can be added to two different areas: Custom PNR and Queue/Delivery Options
Custom PNR scripts
The following scripts are added in Services Tab > Agency Configuration > Custom PNR
State - Pending/Waiting for approval
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Tag/keyword | Secondary tag/keywords | Script | |||||||||
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PTA | TAW - approved PNR Field Type = Pre Trip Approval |
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Queue/Delivery Options
Queue delivery - ticketing queue block
This script is added to a Queue Delivery Option - Block itineraries that are triggered for pre-trip approval from passing to the normal ticketing queue (as they would if pre-trip approval was not enabled). This script allows itineraries that do not trigger pre-trip approval to pass to the normal ticketing queue as usual, but stops itineraries that trigger pre-trip approval from going to ticketing before they are approved.
Note: The following scripts are added in Services Tab>Agency Configuration>Queue/Delivery Options
Tag/keyword | Secondary tag/keywords | Script | |||||||||
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PTA | Ticket Queue |
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