Testing is an important part of configuring a site. Ensure you’re aware of the following best practices and potential fees that you may incur when creating test bookings.
On this page:
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Overview
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Fees
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The following transactions do not incur Deem transaction
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fees:
William Never
Vernon Bear
Bookings with @deem.com email address are not billed
Best practice is to also add a notation in the booking that it is a test booking.
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Deem is not responsible for
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fees incurred by other vendors
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including air, rail, hotel, car, Booking.com, etc
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Important: You are booking live inventory when you use Deem, including
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for test bookings
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. Ensure you note and follow all vendor cancellation policies.
Testing Best Practices
Follow these best practices for all test bookings:
Air
Book at least a month or more in advance.
Do not book around holidays.
Book fully refundable or cancellable fares or rates if at all possible.
Try and book carrier/carriers who will not charge debit memos for test bookings.
You may want to check with your Ops Manager, they may have a list of carriers.
Preferred vendors enabled.
Validate preferred vendor markers are present.
Negotiated Rates enabled.
Validate rates are present and valid.
Book out of policy.
Ensure site is triggering properly.
Ensure Enable preferred vendors and validate that you see preferred vendor markers in the booking flow.
Enable negotiated rates and validate that such rates are present in the booking flow.
Make out of policy test bookings to ensure that policy is being applied correctly and that compliance codes are written properly to the PNR.
Ensure you cancel test bookings within the vendor’s cancellation policy.
Hotel
Book at least a month or more in advance.
Do not book around holidays.
Book cancelable room rates.
Validate you are within the hotel’s cancellation policy.
Preferred vendors enabled.
Validate preferred vendor markers are present.
Negotiated Rates enabled.
Validate negotiated are present and valid.
Blocking non-refundable rates
If suppressing non-refundable rates, validate they are not showing.
Enable GOV rates
Validate GOV rates are present, if enabled.
Book out of policy.
Ensure site is triggering properly.
Ensure compliance codes are writing properly to PNR.
Car
Book at least a month or more in advance.
Do not book around holidays.
Preferred vendors enabled.
Validate preferred vendor markers are present.
Book out of policy.
Ensure site is triggering properly.
Ensure compliance codes are writing properly to PNR.
Confirm negotiated contracts are written to PNR, such as CD Number.
Rail
Book at least a month or more in advance.
Do not book around holidays.
Book fully refundable fares if at all possible.
Miscellaneous
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Reporting fields.
Profile fields - writing to PNR.
Trip / Purchase Page - writing to PNR.
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Correct Company profile moving into PNR.
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Dynamic Site Messaging (DSM) - showing as expected.
For air specifically:
Book carrier/s who will not charge debit memos for test bookings. Check with your Ops Manager for a list of carriers.
For hotel specifically:
Block non-refundable rates and validate they do not appear in the booking flow.
Enable GOV rates and validate they show up in the booking flow.
For car specifically:
Confirm negotiated contracts such as CD Number are written to the PNR.
For all test bookings, confirm the following:
Ensure that profile fields and the Trip / Purchase Page write to the PNR.
Ensure the correct company profile writes to PNR.
Ensure Dynamic Site Messaging (DSM) appears as expected.
If Pre-Trip Approval (PTA), if enabled.
Ensure triggering properly foris enabled, ensure that all PTA policies
and documentation passes to PNR correctly.are correctly implemented in the booking flow and pass to the PNR as expected.
If Virtual Pay (V-Pay), if enabled.
Ensure triggering properly and documentation passes to PNR correctly.
Payment
Payment field is writing tois enabled, ensure it is correctly triggered and written to the PNR.
Ensure the Payment field writes to the PNR.