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  • What mileage radius should the system use to offer alternate airports and cities when a user searches for a single airport or city?: Recommend 75 miles.

  • Select a method for shopping airline itineraries: Recommend ITA or the Use super domain setting (also set to ITA).

  • Enabled schedule based shopping for airline itineraries: Select Yes.

  • Default search method:Select By price, By schedule, or Use superdomain setting from the drop-down menu.

    • We recommend searching by price. Search by schedule can make the search appear slower since it takes the system much longer to parse in schedule results from the GDS.

  • Default travel type:Select Oneway or Roundtrip from drop-down menu. Recommend Roundtrip.

  • Select the earliest limit of the time range that will be used to search all US domestic and Canadian airline availability based on the user's requested time: Recommend 2 hours.

  • Select the latest limit of the time range that will be used to search all US domestic and Canadian airline availability based on the user's requested time: Recommend 2 hours.

  • Select the earliest limit of the time range that will be used to search all non-US domestic and non-Canadian airline availability based on the user's requested time: Recommend 2 hours.

  • Select the latest limit of the time range that will be used to search all non-US domestic and non-Canadian airline availability based on the user's requested time: Recommend 12 hours.

  • Enable shopping for unrestricted fare type: Recommend Yes.

  • Enable shopping for refundable fare type: Recommend Yes.

  • Select default fare type: Recommend Lowest Available.

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  • Enable shopping for First Class Cabin

  • Enable shopping for Business Class Cabin

  • Enable shopping for Coach Class Cabin

  • Enable shopping for Premium Coach Cabin

    • Note: Select the radio button to the left of the Use Custom to customize the label for each class of service and update the filed provided.

  • Select Premium Coach airlines:Displays if Premium Coach Cabin toggled on. Recommend not to select airlines as it restricts class of service to return only Premium Coach for airline selected.
    Note: The best practice is to *not* have any airline selected and let the system find the most appropriate flight options based on availability.

    • Not selecting airlines will allow the system to best search for Premium Coach as a preferred cabin class and return if available, otherwise return the next best cabin class.

    • With airlines selected, the search will fail for markets that do not have Premium Coach service or return only a small subset of flight options

Note:  Please review all custom field configurations regarding DSM, PTA and PNR Edits related to total air fare to ensure correct output. You can enter a support ticket if you are not familiar with Java Script.

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  • Enable shopping for disabled cabin classes:Select Yes or No. Recommend: Yes.

  • Display Nearby Airports by default:Select Yes or No.

  • Expand flight results to include non-stops when available: Select Yes, No, or Use superdomain setting. Recommend: Yes or Use superdomain setting to allow search results to expand to show non-stops when the search criteria would otherwise not have returned them. Choosing No will not expand the search results

  • Enable flexible fares search: Select Yes, No, or Use superdomain setting. Recommendselecting Yes or Use superdomain setting to display the flexible search options.

Note:(Sabre only)

  • Default the flight results sorting view to:Select Use superdomain setting, Policy/Preferred, Cost, Departure, Arrival, or Duration from the drop-down menu.

  • Enable airline web fare booking capabilities?: Select Yes to enable web fare booking. Web fares include VMI Baby, Ryan Air, and EasyJet. Select No to not allow web fare booking.

  • Allow flight solutions that require more than one ticket?:Select Yes to enable split ticketing.

Notes: Please review all custom field configurations regarding DSM, PTA and PNR Edits related to total air fare to ensure correct output. You can enter a support ticket if you are not familiar with Java Script.

This functionality is limited to Sabre users only and does not apply to multi-city trips.

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Split ticket option will only be recommended when the savings is greater than $50 compared to the single ticket option. The threshold is not configurable and defined as a system default.

  • Allow anytime search for flights:Select Yes, No, or Use superdomain settings from the dropdown the drop-down menu. Recommend:selecting Yes or Use superdomain settings to expand the display of flight search results to all available flights for the day of travel.
    Note: By default, the air search time is set to be Morning (6am – 12pm) for departures and Evening (6pm – 12am) for return flights. The user can always select specific times from a dropdown drop-down menu. Choosing No does not change the default display times.

  • Default the flight search time to 'Anytime'?: Select Yes or No.

  • Allow Morning, Afternoon and Evening flight searches?: Select Yes, No, or Use superdomain settings from the

    dropdown

    drop-down menu.

    • Selecting Select Yes to display options to search by morning, afternoon, or evening.

    • Selecting No will not display this option.

  • Allow out of policy trips to be bookable?: Recommend:Yes.

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  • Restrict car sizes to users:Select Yes to restrict car sizes or No for no restrictions.

  • Default car size: Recommend setting to max car size under travel policy.
    Note: If more than one car size: Select the first car size, and then hold down Control (CTRL) and select subsequent car sizes or hold down the Shift key to select a range of car sizescar size: Recommend setting to max car size under travel policy.

  • Do not display these car types: Select the car types in the selection box.
    Note: Select the first car type (such as 4-5 Door), and then hold down Control (CTRL) and select subsequent car types or hold down the Shift key to select a range of car types. These sizes will not appear to users.

  • Hide the car matrix on the search results:Select Yes or No.

  • Require form of payment for Rental Car only bookings:  Select Yes or No. Recommend:No.

  • Restrict users from booking Hybrids:Select Yes or No.

  • Allow out of policy rental cars to be bookable?:Select Yes or No.Recommend:Yes.

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  • Default search form to include flights:Select Yes to expand the Flight checkbox when the user starts a travel search.

  • Default search form to include hotel:Select Yes to expand the Hotel checkbox when the user starts a travel search.

  • Default search form to include rental car: Select Yes to expand the Rental Car checkbox when the user starts a travel search.

  • Allow users to search and book flights: Select Yes to allow. Select No to prevent users from booking flights.

  • Allow users to search and book hotels: Select Yes to allow. Select No to prevent users from booking hotels.

  • Allow users to search and book rental car:Select Yes to allow. Select No to prevent users from booking rental car.

  • Select the minimum time required before flight time for booking and changing airline flights:

  • Select the maximum number of travelers that may be booked on any airline flights: Recommend: 1.

  • Note: Select the radio button to the left of the Use Custom to customize the label for each class of service and update the filed provided. Select Yes or No 

    • Select Yes to allow free form text to be entered by the traveler, which can be used to set queue delivery options

  • Display the option to add Special Handling text on the Trip Purchase page?: This is the note to agent box.

  • Enable user to change the Traveler Name on the Purchase page?:Select Yes if assigned to guest groupor No if not assigned to guest group.

  • Hide the Address field from the Purchase page?:Select Yes or No.

    • Select Yes to not display the address.

    • Select No to display the travelers address as listed in the profile.

  • Hide Emergency Contact field on Purchase page?:Select Yes or No.

  • Allow Single use credit card on Purchase Page?

    • Select Yes to allow the user to enter a one-time only form of payment on the Purchase page.

    • This card will not be saved to the user’s profile.

  • Select the system behavior that should apply when a hotel or car booking fails during the purchase process?: Recommend:Complete purchase without hotel or car.

  • Display the following advisory text when the Trip is booked without requested hotel(s) or car(s): Enter text.

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  • Do not apply unused ticket: Select Yes or No. Recommend:No.

  • Enable users to change or cancel airline flights, trains, hotels, and/or rental cars post booking?: Recommend:Yes.

  • Limit online cancel to only online booked domestic trips where full fare details are available?:Select Yes or No.

  • Automatically void airline tickets when an itinerary is cancelled?:Select Yes or No. Recommend:Yes.

  • Automatically refund airline tickets when an itinerary is cancelled?: Select Yes or No. Recommend :YesNo, as you may want your mid-office determine refundability.

  • Allow ticket exchanges that result in forfeiture of residual fare?: : Select Yes or No.

    • No: If automated ticket exchange is enabled for this site, the system will recommend that a new ticket is issued as opposed to an exchange.

    • Yes: Enter the "Maximum value that the fare forfeiture will be allowed during an exchange" as a decimal number. If automated ticket exchange is enabled for this site, the system will allow the exchange of a ticket resulting in a forfeiture within the defined threshold.

  • Allow online changes to offline originated transactions?:Select Yes or No. Recommend: Yes.

  • Allow users to Opt in/Opt out of unused ticket?: Select Yes or No.

    • Yes, automated ticket exchange is enabled for this site, the Remove unused ticket link will appear on the Trip Review page for the user to opt out of applying for the unused ticket. The link appears only if the user is booking a new trip, and unused tickets are available. If the user removes the unused ticket, the Apply unused ticket link appears so that the user can reselect it.

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