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A. Travelers will have two ways to check-in: SMS and from the Trip Details page.

Q. Do I have to enable a profile notification to receive the Deem Check-in

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SMS?

A. To receive notification via SMS, travelers will need to add a mobile number to the Profile Notifications section.Deem Check-in Service will always send an email to the traveler by default.Travelers can enable notification from the Account page or the Purchase Trip page.

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Add mobile phone number, and click the box next to Save this Notification to my Profile to save to the Account page or just click Save to receive a one-time notification.

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Q. I’ve lost my notification

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SMS, how do I check-in?

A. Travelers may go to their Reservations list online, view trip details, and check-in from their upcoming Southwest reservation. If travelers have previously set up notifications via SMS, they will also receive a link sent directly to their mobile device. Travelers can also go to southwest.com to check-in.

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