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  • Available with Sabre or Travelport+ on New Deem only.

    • If the GDS is Sabre, you are required to have Bargain Finder Max enabled to configure.

  • Available carriers

    • American Airlines

    • United Airlines

    • Qantas Airlines – Sabre only – coming in September 2024

  • For clients using Amadeus, Apollo, Worldspan, or Sabre using Classic Deem and wish to integrate with NDC via Travelfusion, please click the following link for more information: American NDC Configuration Details.

  • Integration with existing PTA workflows.

    • Neutral ticketing orders (instant purchase) are excluded from the PTA workflow.

    • Deferred ticketing orders are included in the PTA workflows.

  • PNR Synch will detect once the order is fulfilled – updated booking status to show ticketed.

    • Deem will Auto Cancel the PNR if NDC order is not fulfilled by the ticketing time limit.

    • Additional changes to itinerary are captured via PNR Synch – offline car, hotel, and rail segments to be added to NDC Deferred ticketing orders.

    • Additional air segments cannot be added to a Deferred ticketing order until the order has been fulfilled by the TMC.

  • NDC Deferred ticketing order can be cancelled online only after the order is fulfilled by TMC.

  • NDC bookings are not able to be modified online (coming September by the end of 2024).

  • PNR Edits / PNR XML to be applied to NDC Deferred and Neutral ticketing order.

  • NDC carrier's frequent flyer number as stored in Deem profile is automatically sent in NDC search​.

    • No discounts or benefits based on FF number.

    • For use in future when airlines may offer additional benefits with fares based on status.

    • Applicable for both Sabre and Travelport+.

    Frequent Flyer numbers added at checkout page are applied to NDC order only
    • .

  • Deem offers two NDC Ticketing:

    • Deferred: TMC completes order/ticketing fulfillment.

      • Allows for TMC to QC or make edits prior to order/ticketing fulfillment.

    • Neutral: Airline completes order/ticketing fulfillment (instant purchase).

Client Loyalty ID (CLID) Overview

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  1. Select the desired ticketing option under NDC Ticketing:

    • Deferred: TMC completes order/ticketing fulfillment.

      • Allows for TMC to QC or make edits prior to order/ticketing fulfillment.

    • Neutral: Airline completes order/ticketing fulfillment (instant purchase).

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Note: You can configure your Partner/TMC CLID at the Partner Level.

  • Configurable at Partner Level or Site level​.

  • Can be applied to partner level domain groups​.

  • Site level CLID overrides the Partner Level TMC CLID if both are configured​.

  • Add one CLID per carrier, per site​.

  • CLID is automatically applied to NDC orders​.

  • CLID can be added to EDIFACT bookings via PNR edits if needed.

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PNR Edits (Custom PNR)

  • PNR Edits / PNR XML to be applied to NDC Deferred or Neutral ticketing order.

  • When Deferred ticketing is configured, Deem does not pass the FOP to the carrier. To have the FOP written to the PNR, a PNR Edit must be configured.

  • If a TAW line PNR Edit is configured, it will overwrite the ticketing time limit passed to the PNR. TAW line can be configured specific to Deferred ticking carriers.

  • PNR XML fields – If you need assistance with creating a script(s) for PNR Edits, please open a Deem Support Case.

    • NDC Order​

      • <IsNDCFare>true</IsNDCFare>​

    • NDC Order ID​

      • <NDCOrderId>UA016HPNQU3A5</NDCOrderId>​

    • NDC Ticket number - NDC ticket will populate

      • <TicketNumber>0815754413373</TicketNumber>​

    • CLID Number applied to booking (TMC or Site level)

      • <ClientLoyaltyId>ABCD1234</ClientLoyaltyId>

 Example:

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Test

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Testing Guidelines:

  • NDC Fare Retrieval: Verify that NDC fares are correctly retrieved and match the NDC flight badge rate.

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  • PNR Edits

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  • : Ensure that any edits to the PNR

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  • are accurately transmitted.

  • Deferred Ticketing: Completing the purchase does not involve

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  • immediate ticketing

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  • , therefore it is

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  • permissible to

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  • use a fake credit card.

  • Neutral Ticketing: Purchase involves instant purchase ticketing and requires a valid credit card, which will be charged upon purchase.

  • Responsibility: The TMC is responsible for all issued tickets. Please ensure to cancel and void tickets within the designated void period.

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