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nameGDS Conversion Check List_07Sep23.xlsx

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I don’t understand whether the user is supposed to start by creating a new site, cloning an existing site, or editing an existing site in order to switch to a new GDS. This topic discusses how to set up a new site but isn’t explicit about where the new site comes from.

I don’t understand the need for a separate topic on this subject. How is this different from either setting up a new site or cloning an existing site and editing it per the Implementation - Cloning Guide? It seems you would just do that and choose the new GDS.

Also, the minimum settings for a new site in that topic are different than listed here - should they be the same? https://deemadmin.atlassian.net/wiki/spaces/EN/pages/2394161153/Implementation+Guide+-+Clone+and+Create+Sites#Configure-the-new-site

SME comments said that these instructions also work for adding a second PCC or GDS to the same site. Should those also be listed as objectives of this procedure? If so, specifically how do you use multiple GDs / PCCs for the same site?

You can download the checklist above to keep track of the settings as you update them (click on the document, then click the cloud symbol in the top-right to download, save, or print).

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You can leave all clients active and functioning in your current GDS until you have fully converted to the new GDS.

Important: After you convert your Deem site settings to the new GDS, users will no longer have access to bookings from the previous GDS.

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Removed description here about GDS conversion providing the “benefit of self service” suggested by Dave Nygaard. It doesn’t seem to be self service at all because some steps require user to open a Deem Support Case, including for new Web Services and GDS Emulation.

Is this SME comment addressed in the Web Services section of this page?:

“For Galileo and Sabre, we need to add an addendum section on Web Services.  For Galileo we will need a Web Services Access Group and and IPCC for Sabre.  This is configured on the Superdomain.  Galileo will also need their Superdomain Travel Configuration updated to read "GDS Web Service" for the Low Fare Search method.”

If this is the first time converting from one GDS to another or adding a second GDS to a site, we recommend the following:

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You can leave your previous GDS configurations in Deem in case you need to revert or refer to them later.

Prerequisites

Important: To convert to another GDS or set up a new GDS, you must first open a Deem support case and carry out the steps for the new GDS described in GDS Emulation Process.

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I reorganized this topic per Dave’s request to simplify based on mandatory and “other” steps. Please verify this reorg is in line with that comment.

Mandatory Deem Site Configuration Settings

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I was unable to save on this screen and kept getting the error *JavaScript Error (We're sorry, but the javascript you have entered is not valid. Please enter a valid javascript.) We need to provide additional information here about that error and how to resolve.

Step 7 - I did not see any link or setting for the PNR Mask requirements. Do you have to save first or how do you get to this?

What are the Examples above examples of? Where should they entered?

Queue/Delivery Options

Next, configure Queue and Delivery Options for the new GDS or PCC. You will also need to select these later for Agency Settings.

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  1. Click the Services tab.

  2. Under the Travel heading, select Travel Agency.

  3. Select Agency Settings.

  4. Select Add A New Agency Setting.

  5. Complete the Agency Settings form. At a minimum, configure all of the following, copying settings from the original site as necessary. See the ; see Agency Settings topic for additional details.:

  • In the Host Information section:

    • New GDS: Select the new GDS for this site.

    • TA Group: Select a terminal address group from on the list populated after selecting a GDS.

    • Pseudo-City Code: Enter the PCC for this site.

    • Default Queue: Enter a default queue.

    • Sales Location:

  • In the remaining sections, complete required fields, marked with *.

  • Click the Save button at the bottom of the page when finished.

Notes:

    • Enter the sales location.

  • In the PNR Configuration section:

    • Booking Configuration:Select the new PNR mapping from list.

    • PNR Synchronization Settings: Configure new PCC and queues; see PNR Synchronization/Acquisition.

  • Passive Segment Processingsection: Not typically configured. If you do need to configure and need instructions, open a Deem Support Case.

  • Air Pricing: Configure as needed for GDS.

  • Negotiated Rates: Configure new air negotiated rates if your client has them, if not leave this field blank.

  • Train Support:Copy as configured in the original Agency Settings.

  • Queue/Delivery Options:

    • Options Set: Select a queue set.

    • Urgent Queue for Actioning Voids/Refunds: Enter the PCC and queue for reservations in the case of PNRs that fail to change or cancel, and successful void or refunds.

  • Pre-Trip approval setting: Update only if the site has pre-trip approval set up; if so, enter the queues and PCC for the new GDS.Select Save

After completing all required fields, marked with *, click the Save button at the bottom of the page when finished.

ETSI Profile Synch

Set up profile mapping for the new GDS/PCC, whether it is your own TMC profile or a third party product. See Configure Profile Mapping in ETSI Profile Synch for details.

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Please clarify whether whether all Web services require a Deem support case, or only new ones, or if only the applicable procedure here is required.

**Was unable to test any of these because could not find the Configuration tab. Are Web Services just not set up for the sites I was trying? How does the user get to the Configuration tab?

Amadeus

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Amadeus

Take the following steps to configure Amadeus Web Services:

  1. On the Partner Dashboard home page that lists all company sites. select the Configuration tab.

  2. Under Service/Transaction Fees,select Manage Supplier Web Service Credentials List.

  3. Select Add A New Supplier Web Service Credentials.

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    Select Supplier from menuCredentials.

    Image RemovedComplete Form: All Fields are required.Image Added
  4. On the Supplier Web Service Credentials page, complete all fields:

    • Name: Enter

    Web Service Name
    • a name for these credentials.

    • Supplier: Select Amadeus Web Services

    • Web Services Access Point:

    Provided
    • Enter the information provided by Amadeus.

    • User Name:

    Provided
    • Enter the information provided by Amadeus.

    • Password:

    Provided
    • Enter the information provided by Amadeus.

  5. Select Click the Save Select Back to Overview.button.

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Next, see below to configure the web services set.

Galileo/Travelport+

Configure Take the following steps to configure Galileo/Travelport+ Web Services:

  1. On the Partner Dashboard /Consolehome page that lists all company sites. select the Configuration tab.

  2. Under Service/Transaction Fees,select Manage Supplier Web Service Credentials List.

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  3. Select Add A New Supplier Web Service Credentials.

  4. Select Supplier from menu

  5. Complete Form: All fields are requiredOn the Supplier Web Service Credentials page, complete all fields:

    1. Name: Enter

    Web Service Name
    1. a name for the credentials.

    2. Supplier: Select Travelport JSON Web Services

    .
    1. Access Group:

    Provided
    1. Enter the access group name provided by Travelport.

  6. Select Save.

  7. Select Back to OverviewClick the Save button.

Next, see below to configure the web services set.

Sabre

Configure Take the following steps to configure Sabre Web Services:

  1. On the Partner Dashboard /Consolehome page that lists all company sites. select the Configuration tab.

  2. Under Service/Transaction Fees,select Manage Supplier Web Service Credentials List.

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  3. Select Add A New Supplier Web Service Credentials.

  4. Select Supplier from menu.

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  5. Complete Form: All Fields are required

    Name: Provide Name of Web Services

    On the Supplier Web Service Credentials page, complete all fields:

    1. Name: Enter a name for the credentials.

    2. Supplier: Select Sabre Web Services

    .
    1. Pseudo City Code: Enter

    Main Pseudo City Code
    1. the main pseudo city code (PCC).

  6. If you have more then one PCC you must to connect each of them to this main iPCC:

    • User Name: (EPR): Enter the Sabre-provided EPR.

    • Password: Enter the Sabre-provided password.

    • Pseudo City Code: Enter Main Pseudo City Code (PCC)the main PCC.

  7. After completing Click the form click the Save button. Select Back to Overview.

Next, see below to configure the web services set.

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Configure the Web Services Set

  1. Select Manage On the Partner Dashboard home page that lists all company sites. select the Configuration tab.

  2. Under Service/Transaction Fees,select Manage Supplier Web Service Credentials Sets.

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  3. Take one of the following steps as needed:

    • To add a new set, click Add A New Supplier Web Service Credentials Set link.

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    If Web Service set already exists, select
    • Name the new set

    • To edit an existing set, click the set name.

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  4. If Web Services set does not already exist, Select Add A New Supplier Web Service Credentials Set.

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  5. Enter Supplier Web Service Credentials Set Name if this is a new set.

  6. Select Add Supplier Web Services Credentials.

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  7. Select the radio button to the left of the Web Service to add to the set and click OK.

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    Select SaveTo start adding credentials, click the Add Supplier Web Services Credentials button.

  8. On the Supplier Web Services Credentials Sets page, select the radio button next to the name of the web services credentials to add to this set and click the OK button.

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  9. Click the Save button.

  10. Select Back to Overview at the top left.
    Note: If the Web Service Set is new you will need to continue with next steps and ensure that the set has been assigned to the domain group(s)s. You can take the following steps to ensure set has been applied to the appropriate domain group(s) as well.Select /s

  11. Under Service/Transaction Fees,select Apply Supplier Web Service Credentials to Domain Groups.

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  12. Select Web Service.

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  13. Select All Domains from Select the name of the newly configured web services set.

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  14. In the Domain Groups Not Assigned box, select All Domains and than click the Add button .

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    All Domains will move to to move it to the Assigned Domain Groups box.
    Select

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  15. Click the Save button.

  16. Commit Changesall changes (click the # changes not applied link at the top-right and click Commit).

Optional Deem Site Configuration Settings

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  1. At the top of your Partner Dashboard, click the Rules tab.

  2. Click the Service Rules link.

  3. Select a Group user group name to edit as needed.

  4. Save any changes.

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Private Rates

Configure all of the following Private Rates areas:

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Test the New Configuration

Important: As with any new configurations or changes you must test the new site:

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Create Test Group to test configuration before launching to all travelers within site:

  1. In your the Partner Dashboard for the site you are editing, click the Groups tab.

  2. At the upper-right, click Add A New Group.

  3. In Group Name, enter a name for the group; you may want to use a test-related name for quick reference.

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  1. Make selections in the Group Use section as appropriate.

  2. Add a test user to the new test

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  1. group.

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Create User Groups page is not explicit about creating a test group, only using one. Cannot find an option to “Add test user to new test Group per above. ^Either SME can answer or I can return after User Groups page is edited to provide that content.Group” above. Any suggestions for readers on how to create a test group for this specific procedure?