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Deem recommends the second option. Restricting at the Superdomain level will block Basic Economy for all of your clients’ sites, not just individual sites. You may have a client that insists on having Basic Economy displayed, where all others would like them blocked completely. The second option allows for more flexibility between the sites. 

NoteNotes:

  • Deem can only block non-changeable Basic Economy Fares, those fares which allow changes cannot be blocked.

  • The settings to block basic economy fares is not moved from a cloned template. It will need to be specifically configured for a new site.

Helpful Hint: If you are blocking Basic Economy within a site, you may want to add a Dynamic Message indicating that Basic Economy has been removed from site. By including a message, you may reduce not only customer frustration as well as questions or concerns around why you are not showing the lowest available rate, compared to what the user is seeing on an airline’s website.

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The Company ID number can be found by logging into the Deem Dashboard, select the Name link to the right of the company Site ID.

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If you look at the URL, you will see companyid= followed a number, this is your Company ID number.

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