| View file | ||
|---|---|---|
|
To download above documents:
Click on desired document to open it. Then, click on the cloud symbol in the top right corner of your screen to download, save, or print.
Manage settings for: Client or Company messaging You can configure and manage custom company message and resource links.
| Table of Contents |
|---|
Need to Know
...
Need to Know
...
Custom company messages and links show under the megaphone
...
Customize Messaging and links (Company Resources) under the megaphone.
...
Useful Links otherwise known as Company Resources.
...
on the home page of the site. These messages and links clone over from your template, so you may need to make only minor changes.
Configure Company Messaging & Resource Links
...
Process/Hints
...
Where to Update
...
To set up a custom message and links:
...
On your Partner Dashboard, click the link for Company Message & Resource Links.
...
Customer Services Message.
Enter text to display on the home page.
Hint: You can use HTML to hyperlink email addresses for a nice customer experience. The customer can click on the email address within the message to trigger an email to open, allowing the client to reach out to your Agent Team or Online Support team with ease.
In the Custom Company Message section shown below, enter the custom message to display for this site’s home page when users log in. You can use plain text or HTML tags, such as to hyperlink email addresses that allow users to click the address to open an email to your agent or support team. Enter up to 2,000 characters including spaces.
Here is the HTML for the above example:
<b><font color=”#FF0000”>Welcome to Deem</font></b><p>Your company has partnered with Deem to bring you the one-stop-shop for all of your travel and car service reservations. </p></p><p>Dedicated Corporate Travel Team</b>: 866-555-5555- or email <a href=”mailto:company@company.com”><u>company@company.com</u></a></p>
<p>
...
<p>For technical support you
...
can contact the Online Support Team at 877-555-5555 or via email at<a href="mailto:onlinesupport@company.com"><u>onlinesupport@company.com</u></a></
...
p>
<p>Be sure to go to <b><font color="#FF0000">Your Profile</font></b> to set up your <b><font color="#FF0000">Confirmations and Notifications</font></b> to take advantage of Deem's
...
time-saving features
...
, including:<OL><LI>Automatic calendar updates</
...
li><li>email, voice, and text messaging</
...
li><li>Flight status updates</
...
li></
...
ol></
...
Additional Resource Links: Company Resources.
Modify the additional resource links as needed.
Select Save. The Settings Overview page displays.
...
p>
In the Company Resource Links section shown below,, enter or modify links as needed, or add a new link by clicking Add A New Link after the list.
Click the Save button at the bottom of the page when finished.
Commit all changes (click the # changes not applied link at the top-right and click Commit).
Test the site to ensure the message is correct and links are working properly.
Customer View in Classic and New Deem
...
The following example screens show how these messages display in Classic Deem and New Deem.
Classic Deem
...
New Deem
...