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Process and Helpful Hint

Step

Create Test Group to test configuration before launching to all travelers within site.

  • Click link to see full process on how to create Groups.

  • Create Test group by using the Add test user to new test Group.

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Web Services for Hotel and GDS Content

Process and Helpful Hint

Step

Create Test Group to test configuration before launching to all travelers within site.

Click link to see full process on how to createGroups.

  • Create Test group by using the Add test user to new test Group.

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    Process and Helpful Hint

    Amadeus

    Configure Amadeus Web Services

    • On the Partner Dashboard/Console. select Configuration tab.

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    • Under Service/Transaction Fees select Manage Supplier Web Service Credentials List.

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    • Select Add A New Supplier Web Service Credentials.

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    • Select Supplier from menu.

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    Complete Form: All Fields are required.

    • Name: Enter Web Service Name

    • Supplier: Amadeus Web Services

    • Web Services Access Point: Provided by Amadeus

    • User Name: Provided by Amadeus

    • Password: Provided by Amadeus

    • Select Save

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    • Select Back to Overview.

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    • Now you will need to configure the set, please click link to move down toWeb Services Set.

    Galileo Travelport+

    Configure Galileo/Travelport+ Web Services

    • On the Partner Dashboard/Console. select Configuration tab.

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    • Under Service/Transaction Fees select Manage Supplier Web Service Credentials List.

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    • Select Add A New Supplier Web Service Credentials

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    • Select Supplier from menu

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    Complete Form: All Fields are required

    • Name: Enter Web Service Name.

    • Supplier: Travelport JSON Web Services.

    • Access Group: Provided by Travelport.

    • Select Save.

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    • Select Back to Overview.

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    • Now you will need to configure the set, please click link to move down toWeb Services Set.

    Sabre

    Configure Amadeus Web Services

    • On the Partner Dashboard/Console. select Configuration tab.

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    • Under Service/Transaction Fees select Manage Supplier Web Service Credentials List.

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    • Select Add A New Supplier Web Service Credentials

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    • Select Supplier from menu

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    Complete Form: All Fields are required

    • Name: Provide Name of Web Services.

    • Supplier: Sabre Web Services.

    • Pseudo City Code: Enter Main Pseudo City Code (PCC).

    Note: If you have more then one PCC  you will need to connect each of them to this main iPCC.

    • User Name: (EPR): Enter Sabre provided EPR.

    • Password: Enter Sabre provided password.

    • Once Form is complete select Save.

    • Pseudo City Code: Enter Main Pseudo City Code (PCC).

    Note: If you have more then one PCC  you will need to connect/bridge each of them to this main PCC.

    • User Name: (EPR): Enter Sabre provided EPR.

    • Password: Enter Sabre provided password.

    • Once Form is complete select Save.

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    • Select Back to Overview.

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    • Now you will need to configure the set, please click link to move down toWeb Services Set.

    Web Service to Set

    • Select Manage Supplier Web Service Credentials Set.

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    • If Web Service set already exists, select the set name.

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    • If Web Services set does not already exist, Select Add A New Supplier Web Service Credentials Set.

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    • Enter Supplier Web Service Credentials Set Name if this is a new set.

    • Select Add Supplier Web Services Credentials.

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    • Select Radio button to the left of Web Service to be added to the set and select OK.

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    • Select Save.

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    • Select Back to Overview.

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    Note: If the Web Service Set is new you will need to continue with next steps and ensure that the set has been assigned to the domain group(s)s. You can take the following steps to ensure set has been applied to the appreciate domain group(s) as well.

    • Select Apply Supplier Web Service Credentials to Domain Groups.

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    • Select Web Service.

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    • Select All Domains from Domain Groups Not Applied, and than select Add.

     

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    • All Domains will move to Assigned Domain Groups.

    • Select Save.

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    • Commit Changes.

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    GDS Emulation

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    • Commit Changes.

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    Custom PNR Configuration

    Task

    Process and Helpful Hint

    Steps

    • Deem does not have the option to clone the existing Custom PNR. Therefore, you will need to manually copy and paste the information from your existing Custom PNR to the new one. In this process you will need to change the output (format line is written to the GDS) as well as the GDS source.

    Note: Use above hints for copying from original mapping to the new mapping, using multiple browsers or Incognito.

    • On the Services tab, select Travel Agency.

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    • Select Custom PNR.

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    • Select Add a New PNR Configuration.

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    • Name new PNR Mapping.

    • Select Add PNR Line.

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    • Line No.

      • Use same line number from your original mapping.

    • PNR Field Type.

      • Select the same field type as in your original mapping.

    • Custom PNR Requirement.

      • Copy and paste script from your original mapping.

      • Change the output to the new GDS formatting.

    Example:

    • In Apollo you may move the company profile with.

      • MVT\/Company Profile

    • In Sabre you enter as

      • N*-PCC-Company Profile Name#nm

    • In Apollo you may enter the TAW line as.

      • T:TAU\/

    • In Sabre you may enter the TAW line as.

      • 7TAW

    • In Galileo you may enter the TAW line as.

      • T.TAU

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    • Custom PNR Requirement type, select Script or Text.

    • GDS, select radio button for appropriate GDS.

    • Once you have configured your mapping, move to the bottom of the mapping, and select PNR Mask requirements.

    Note: Select the same options you have selected on your original mapping.

    • Select Save.

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    • You will add the new PNR mapping to Agency Settings.

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    Task

    Process and Helpful Hint

    Steps 1

    • Configure queues for new GDS.

    Note: Deem provides the option to copy each queue option, which allows you to make very few updates.

    • On the Services tab, select Travel Agency.

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    • Select Queue/Delivery Options.

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    • Select Queue/Delivery Options.

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    • Select Copy to the far right of queue option.

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    • Change the name of the queue option Record Name.

    Hint: Add the new GDS to the front of the name, as it allows you to easily spot the queue option from the list of options, assisting you when adding to the queue set.

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    • Move to the bottom of the queue option and enter the new Pseudo City Code and Queue.

    • Select Save.

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    • Continue this process until you have set up each queue option.

    Step 2

    Add Queues to Set, which gives you the ability to assign the appropriate queues to the appropriate Agency Settings.

    • Select Back to Queue/Delivery Options

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    • Select Queue/Delivery Options Sets.

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    • Select Add A New Queue/Delivery Options Set.

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    • Enter Set Name.

    • Select Add Option.

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    • Select radio button next to queue you would like to add to set.

    • Select Ok & Add Another to continue to add all queues to the set.

    • Once complete select Done.

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    • You will add the new queue set to  Agency Settings.

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    Task

    Process and Helpful Hint

    Step

    • Deem does not have the option to clone the existing Agency Settings. Therefore, you will need to manually copy and paste the information from your existing Agency Settings to the new one, being mindful to change GDS specific details to new GDS/PCC.

    Note: Use above hints for copying from original mapping to the new mapping, using multiple browsers or Incognito.

    • On the Services tab, select Travel Agency.

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    • Select Agency Settings.

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    • Select Add A New Agency Setting.

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    • Fill in Agency Settings form.

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    Examples:

    • Host Information, enter appropriate GDS information related to new GDS.

    • Add Ancillary Sources, copy configured in the original Agency Settings.

    • Agency information, copy configured in the original Agency Settings.

    • PNR Configuration

      • Booking Configuration, Select new PNR mapping from list.

      • PNR Synchronization Settings, configure new PCC and queues.

    • Passive Segment Processing, not typically configured, but if you do need this configured and do now know how, please open a Deem Support Case.

    • Air Pricing, configure as needed for GDS.

    • Negotiated Rates, configure new air negotiated rates if your client has them, if not leave field blank.

    • Train Support, copy configured in the original Agency Settings.

    • Queue/Delivery Options, select appropriate Queue set from list.

    • Urgent Queue for Actioning Voids/Refunds

      • Enter PCC and queue where you would like reservations to drop, if PNRs failed change/cancel and successful void or refunds.

    • Pre-Trip Approval (PTA) Setting, update only if site has PTA set up, enter queues and PCC for new GDS.

    • Select Save.

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    • You will need to use two different browser types (Such as: Google Chrome and Firefox) to copy from one site to another or use Incognito within your browser.

    Example: 

    • Google Chrome: 

    • Select the Vertical Dots in the upper right hand corner.

    • Select New Incognito Window.

    • Or you can use Keyboard shortcut:

      • MasOS: Press Ctrl + Shift + n.

      • Windows/Linux: Press ⌘ + Shift + n.

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    • Mozilla Firefox: 

    • Select the Firefox Menu in the upper right hand corner.

    • Select New Private Window

    • Or you can use Keyboard shortcut:

      • MasOS: Press Shift + ⌘ + P.

      • Windows/Linux: Press Shift + CTRL + P.

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    Helpful Hint: You can leave your old GDS configurations in the site just in case you need to revert or refer back to them at a later date.