Page Comparison

Need to Know

Homepage updates show under the megaphone.

• Customize Messaging and links (

• Company Resources) under the megaphone.

• Useful Links otherwise known as Company Resources.

• Note: Clones over from template, may only need to make minor changes based on company needs.

Process/Hints

Where to Update

• On the Settings tab, select

• Company Message & Resource Links.

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Customer Services Message.

• Enter text to display on the home page.

Hint:  You can use HTML to hyperlink email addresses for a nice customer experience. The customer can click on the email address within the message to trigger an email to open, allowing the client to reach out to your Agent Team or Online Support team with ease.

Example:

<b><font color=”#FF0000”>Welcome to Deem</font></b><p>Your company has partnered with Deem to bring you the one-stop-shop for all of your travel and car service reservations. </

p></

p><p>Dedicated Corporate Travel Team</b>: 866-555-5555- or email <a href=”mailto:company@company.com”><u>company@company.com</u></a></

p>

<p>

For technical support you may contact Online Support Team at 877-555-5555 or via email

at<a href=

"mailto:onlinesupport@company.com

"><u>onlinesupport@company.com</u></a></

P><P>Be sure to go to <b><font color=

"#FF0000">Your Profile</font></b> to set up your <b><font color=

"#FF0000">Confirmations and Notifications</font></b> to take advantage of

Deem's many time-saving features for you, including:

<OL><LI>Automatic calendar updates</

LI><LI>Email, voice, and text messaging</

LI><LI>Flight status updates</

LI></

OL></

P>

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Additional Resource Links: Company Resources.

• Modify the additional resource links as needed.

• Select Save. The Settings Overview page displays.

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• Test to insure message and links are working properly.

Customer Experience

Classic Deem

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New Deem

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