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nameHow was User Account Created_Modified_08AUG2318AUG23.pdf

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Overview

Have ever wonder how a user account was created or modified?  This document will walk you through how to determine the creation and modification source.

How User Account Created/Modified

Profiles can be create: Manually or through an HR feed/ Profile Upload, Web Services, Single Sign-on (SSO) or Open Enrollment.  

Click

  • On the Service tab

Click

  • , select Edit User.

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  • Enter traveler information

  • Click Search

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  • Search for the user or users. You can search by partial information. For example, if you were looking for the last name of Never, enter Nev. Deem conducts a similar name search for all fields.

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  • Creation and Modification Source will display to the far right of the account.

  • How the user account was created and last modified:

    • Profile Load

    • Manually

    • Single Sign On

    • Open Enrollment

    • Web Service

Note: As you can see below you may see a profile created by one source and updated by another. The modification source indicates how the profile was last updated.

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