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nameGuest Booking_29SEP22.pdf

Overview

Guest Booking offers the ability to book on behalf of a non-profiled traveler. This document will present three options allowing the client to make the best decision based on their company needs.

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Task

Process / Helpful Hint

Create Guest Group

Enable Change Name on Purchase Page

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  • Click Display Configuration List

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  • Copy display configuration that best matches what you would like to mirror

    • Click Copy to the right of the display configuration

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  • Update Configuration Name: Guest – Display

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  • Move down to Enable User to change the Traveler Name on the Purchase page and click the radio button next to “Yes”

  •  Another option will appear: Default the Change Traveler option to check. Click “Yes”

  • Move to the bottom of the screen and click Save

  • Now you will need to add the Guest Display Configuration to a Set. This allows you to add it to the Rules.

  •  Click Display Configurations Sets

  •  Click Add a New Display Configuration Set

  • Name Set: Guest Display Config

  • Click Add Config

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  • Click Save

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Set up Service Rules

Commit Changes to Site

  • Click Changes not applied at the top of the screen

  • You will see all uncommitted changes you have made. Click Commit

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  • You have successfully committed all changes

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Create Guest User Account

  • When creating Guest Traveler, make sure to use the following criteria when naming the profile

  • Assign delegates to Appropriate Guest account

  • Important: Inform clients to not change the name within the guest profile, this will affect the booking process, and may cause issues with finding the account. Name will be asked for along with the traveler's personal information on the purchase page.

Guest Setup Option 2

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Task

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Process / Helpful Hint

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Create Guest User profiles for each Traveler

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Follow the same steps as Option 1, but you will create a guest profile for each individual employee

  1. You will then need to assign the employee’s profile as a delegate to the guest profile you created for them

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Guest Setup Option 3

Task

Process / Helpful Hint

Allow all travelers to book for guest

Enables all travelers to change the traveler’s name on the purchase page and book for guests

  •  Set up Display Configuration for Guest traveler group

    1.  Setting up and Managing Display Configurations

      •  Move down to Enable User to change the Traveler Name on the Purchase page and click the radio button next to YES

  • Note: Opens up access for employees to book personal travel

Guest Setup Option 3

Task

Process / Helpful Hint

Create Guest User profiles for each Traveler

  • Follow the same steps as Option 1, but you will create a guest profile for each individual employee

    1. You will then need to assign the employee’s profile as a delegate to the guest profile you created for them

  • Note: Not recommended, as this option requires significant upkeep