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Configuration Option | Deem Rating | Search Display | Book | GDS Segment Type | Region/Routes | Traveler Support | Agency Support | Other Notes |
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Option 1 Southwest Direct Access (SDA) Supported GDSs: All (Sabre, Amadeus, Apollo, Worldspan) Click here for SDA FAQs |
| Multi, all fares | Same as fare searched | Passive segmentAll regions/routes serviced by Southwest | Traveler can change/cancel in Etta Auto ticket tracking Apply 2 unused tickets | Agent impersonate traveler in Etta or call Southwest | Benefits: Not offered: | |
Option 2 ITA - search Southwest via ITA and book via the GDS Remove SDA or Southwest GDS configurations from Agency Settings to book this airline like other carriers |
| Multi-fares based on GDS Sabre & Amadeus: Apollo: Worldspan: | Same fare as searched
⚠ Worldspan is limited to a single fare search and book | Active segment Only regions/routes available in GDS *Mexico routes are not available in the GDS | Traveler can change/cancel in Etta Auto ticket tracking Sabre ATE Single unused ticket | Agent impersonate traveler in Etta, service booking direct in GDS, or call Southwest | Benefits: Sabre ATE Better search experience over GDS No Amadeus limitations Split tickets, book with other airlines Not offered: Early Bird | |
Option 3 Sabre Bargain Finder Max (BFM) *only available to Deem Sabre customers currently using BFM instead of ITA |
| Multi, some fares | Same as fare searched *Search unrestricted fares to book Anytime | Active segment Only regions/routes available in GDS *Mexico routes are not available in the GDS | Traveler can change/cancel in Etta Auto ticket tracking ATE available via Sabre ATE | Agent impersonate traveler in Etta, service booking direct in GDS, or call Southwest | Benefits: Not offered: Early Bird |
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