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  • Description: Special Service Request (SSR) remarks with traveler contact information has been added to PNR.

  • Benefit: Travelers will see SSR remarks with their contact information.

  • Site Admin Experience: No Admin experience required.

Automated Ticket Exchange - New Ticket

  • Description: We have updated the system to abandon ticket exchange and issue a new ticket for users, when “INVALID AS BOOKED - LOWER FARE APPLIES - REBOOK” message is displayed.

  • Benefit: Travelers will be issued a new ticket, when ATE ticket exchange is abandoned following “INVALID AS BOOKED - LOWER FARE APPLIES - REBOOK” message.

  • Site Admin Experience: No Admin experience required.

Automated Ticket Exchange - Air Ticket Notification

  • Description: For Automated Ticket Exchange (ATE), Air Ticket Notification section will now be seen for new booking flow. Earlier this was displayed only for the change booking flow.

  • Benefit: Travelers will now see Air Ticket Notification for both new and change booking flows.

  • Site Admin Experience: No Admin experience required.

Split Ticketing - Trip Cancellation

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  • Description: For non-validated UUTs, the ticket value will now be displayed in the Trip Cost Summary section on both the Trip Review page and the Purchase Trip page.

  • Benefit: Travelers will now see the ticket value for non-validated UUTs

  • Site Admin Experience: No Admin experience required.

Unused Ticket Information

  • Description: UUT values are displaying the correct information in Air Ticket Notification and Trip Cost Summary sections on the Purchase Trip page.

  • Benefit: Travelers will now see expected information of UUT displayed consistently.

  • Site Admin Experience: No Admin experience required.

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  • Description: Trip Confirmation page will now show the new ticket number instead of the old ticket number in Change Flow

  • Benefit: Travelers will now the correct ticket number in Change Flow.

  • Site Admin Experience: No Admin experience required.

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  • Description: The option to configure an ancillary source for GDS search will default to one-way searches.

  • Benefit: Travelers will see better search results when booking flights

  • Site Admin Experience: No Admin experience required.

Bug Fixes for March 2022

  • Issue with hotel results showing the wrong nightly rate for some non-US locations has been fixed.

  • Flight options to Komatsu (KMQ) are now reflecting on the Mobile App.

  • Improvements have been made to the Ticket Exchange Experience.

  • UUT's Fare forfeiture value is shown in Tool tip on SRP.

  • UUT values are displaying the correct information in Air Ticket Notification and Trip Cost Summary sections on the Purchase Trip page

  • The issue with CVEnt punch-in using the previous email has been resolved.

  • For Apollo and Sabre GDS, refundable fare (Anytime) pricing is now consistent.

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