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Description: Special Service Request (SSR) remarks with traveler contact information has been added to PNR.
Benefit: Travelers will see SSR remarks with their contact information.
Site Admin Experience: No Admin experience required.
Automated Ticket Exchange - New Ticket
Description: We have updated the system to abandon ticket exchange and issue a new ticket for users, when “INVALID AS BOOKED - LOWER FARE APPLIES - REBOOK” message is displayed.
Benefit: Travelers will be issued a new ticket, when ATE ticket exchange is abandoned following “INVALID AS BOOKED - LOWER FARE APPLIES - REBOOK” message.
Site Admin Experience: No Admin experience required.
Automated Ticket Exchange - Air Ticket Notification
Description: For Automated Ticket Exchange (ATE), Air Ticket Notification section will now be seen for new booking flow. Earlier this was displayed only for the change booking flow.
Benefit: Travelers will now see Air Ticket Notification for both new and change booking flows.
Site Admin Experience: No Admin experience required.
Split Ticketing - Trip Cancellation
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Description: For non-validated UUTs, the ticket value will now be displayed in the Trip Cost Summary section on both the Trip Review page and the Purchase Trip page.
Benefit: Travelers will now see the ticket value for non-validated UUTs
Site Admin Experience: No Admin experience required.
Unused Ticket Information
Description: UUT values are displaying the correct information in Air Ticket Notification and Trip Cost Summary sections on the Purchase Trip page.
Benefit: Travelers will now see expected information of UUT displayed consistently.
Site Admin Experience: No Admin experience required.
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Description: Trip Confirmation page will now show the new ticket number instead of the old ticket number in Change Flow
Benefit: Travelers will now the correct ticket number in Change Flow.
Site Admin Experience: No Admin experience required.
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Description: The option to configure an ancillary source for GDS search will default to one-way searches.
Benefit: Travelers will see better search results when booking flights
Site Admin Experience: No Admin experience required.
Bug Fixes for March 2022
Issue with hotel results showing the wrong nightly rate for some non-US locations has been fixed.
Flight options to Komatsu (KMQ) are now reflecting on the Mobile App.
Improvements have been made to the Ticket Exchange Experience.
UUT's Fare forfeiture value is shown in Tool tip on SRP.
UUT values are displaying the correct information in Air Ticket Notification and Trip Cost Summary sections on the Purchase Trip page
The issue with CVEnt punch-in using the previous email has been resolved.
For Apollo and Sabre GDS, refundable fare (Anytime) pricing is now consistent.
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