Versions Compared

Version Old Version 9 New Version 10
Changes made by

Dave Nygaard

Dave Nygaard

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Background

Insert background info here

Booking Southwest flights through Deem

...

Configuration Option

Deem Rating

Search Display

Book

GDS Segment Type

Region

Traveler Support

Agency Support

Other Notes

Option 1

Southwest Direct Access (SDA)

Supported GDSs: All (Sabre, Amadeus, Apollo, Worldspan)

Click here for SDA FAQs

Click here for SDA Configuration steps

(red star) (red star) (red star) (red star) (red star)

(question) why this rating:

xxxxxxx

Multi, all fares
Wanna Get Away
Anytime
Business Select

(including web only)

Same as fare searched

Passive segment

All regions serviced by Southwest

Traveler can change/cancel in DeemEtta

Auto ticket tracking

Apply 2 unused tickets

Agent impersonate traveler in Etta or call WNSouthwest

Benefits:
Check-in reminder

Not offered:
Early bird

Option 2

Hybrid option A

Search via Southwest Direct Access (SDA), book via SDA or GDS

 

Supported GDSs: All (Sabre, Amadeus, Apollo, Worldspan)

 Clickhere for Hybrid Configuration steps

 

(red star) (red star) (red star) (red star) (red star)

(question) why this rating:

xxxxxxx

Multi, all fares
Wanna Get Away
Anytime
Business Select

(including web only fares on SDA)

Same as fare searched

GDS fare will be used when found, otherwise SDA fare will be used

 

Active or passive depending on booking source

Active = GDS

Passive = SDA

Dependent on SDA vs. GDS booking source (outside of NA, booking will go to SDA)

Routes in SDA vs GDS may differ based on connections.

Traveler can change/cancel in DeemEtta

Auto ticket tracking

ATE available via SDA or Sabre ATE
(change return pre or post trip start)

SDA = 2 unused
GDS = 1 unused

GDS: Agent impersonate traveler in Etta, service booking direct in GDS, or call Southwest

SDA: Agent impersonate or call WNSouthwest

Benefits:
Check-in reminder (for all)

Not offered:
Early bird

Option 3

Hybrid option B

Search SDA, book GDS only

 

Supported GDSs: All (Sabre, Amadeus, Apollo, Worldspan)

Click here for Hybrid Configuration steps

(red star) (red star) (red star) (red star) (red star)

(question) why this rating:

xxxxxxx

Multi, all fares
Wanna Get Away
Anytime
Business Select

(including web only fares on SDA)

Repriced if:

web only fare

unsupported routes

  • unsupported markets TBD - should be excluded from search when GDS only configured

    • Active segment

    Only regions available in GDS

    Traveler can change/cancel in DeemEtta

    Auto ticket tracking

    ATE available via Sabre ATE
    (change return pre or post trip start)

    single unused ticket

    GDS: Agent impersonate traveler in Etta, service booking direct in GDS, or call Southwest

    Benefits:
    Check-in reminder (for all)

    Not offered:
    Early bird

    Option 4

    GDS - Search & Book

    Supported GDSs: Sabre, Apollo, and Worldspan

    (not supported on Amadeus)

    https://deemadmin.atlassian.net/l/c/wE0LsZn3

    (red star)

    (question) why this rating:

    xxxxxxx

    Single Fare

    Wanna Get Away or Anytime

    (Business Select not supported)

    Same fare as searched.

    (to book Anytime, the user must search for unrestricted fares)

    Active (HK) segment

    Only regions available in the GDS

    Traveler can change/cancel on Etta

    Auto ticket tracking

    ATE available via SDA or Sabre ATE
    (change return pre or post trip start)

    single unused ticket

    Change/Cancel flight segments in the GDSAgent impersonate traveler in Etta, service booking direct in GDS, or call Southwest

    Not offered:
    Check-in reminder

    Early bird

    1. SDA - Benefits and FAQs

    ...