Southwest Direct Access (SDA) requires a separate agreement with Southwest to be in place before configuration can take place.
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What is Southwest Direct Access (SDA)?
Southwest content is now fully integrated into the Deem booking flow - allow the user to book, change, and cancel on the Deem platform. You can also view upcoming Southwest Trips under Upcoming Trips and rebook them (Book Again feature).
Low-fare and Schedule Search
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Does the service support schedule-based search?
Yes, schedule results will be requested through SDA and presented inline with other airlines.
Does the system still use the Global Distribution System (GDS), such as Sabre, to access fares and schedules?
No, all low fare and schedule search results come through SDA.
Is all fare data stored for customers?
Yes – all fare information is stored.
Purchase and Hold
Are travelers allowed to hold trips?
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To read about the Auto Check-in Feature, see FAQ for Southwest Auto Deem Check-in Service Change.
Reporting
Are Southwest Direct Access bookings reported?
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