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Southwest Direct Access (SDA) requires a separate agreement with Southwest to be in place before configuration can take place.

Note: To request SDA, enter a support case (see Entering a Support Case for instructions). To set up Southwest Direct Access (SDA), see Setting Up Air and Hotel Ancillary Sources.

Table of Contents

What is Southwest Direct Access (SDA)?


Low-fare and Schedule Search

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Does the service support schedule-based search?

Yes, schedule results will be requested through SDA and presented inline with other airlines.

Does the system still use the Global Distribution System (GDS), such as Sabre, to access fares and schedules?

No, all low fare and schedule search results come through SDA.

Is all fare data stored for customers?

Yes – all fare information is stored.

Purchase and Hold 

Are travelers allowed to hold trips?

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