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Q: Can a site be configured to limit booking to specific types of travel= ?
A: Yes, each type of travel service can be enabled and disabled in the c= onfiguration dashboard. This means that a site can be configured to restric= t search and booking on one or more of flights, hotels, rail, and car renta= ls.
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Q: Is it possible to block all international travel but keep domestic tr= avel bookable?
A: Yes, sites can be configured to display a message if a user attempts = to book an international flight.
There are multiple options to use within Deem. Some examples include con= figuring restricted countries to block travel or display a warning, as well= as leveraging policy to trigger reason codes for traveler justification.= p>
Contact Deem Customer Support for assistance.
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Q: Is it possible to block all international travel with certain excepti= ons?
A: Yes, Deem can be configured to limit users to specific markets. The c= onfiguration can be defined on the basis of countries. E.g., users in a spe= cific group can travel between US, Canada, and Mexico, but Guatemala is res= tricted.
Contact Deem Customer Support for assistance.
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Q: Can we block domestic travel in some countries and keep it open in ot= hers?
A: Yes, Deem=E2=80=99s restricted countries feature can be configured to= limit travel except within, or between, specific countries.
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Q: Can we customize pre-trip approval based on destination?
A: Yes, Deem's pre-trip approval can be configured for specific types of= bookings using highly customized scripting.
Contact Deem Customer Support for assistance.
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Q: Can I upload unused tickets to specific users?
A: Yes, Deem=E2=80=99s unused ticket upload allows up to 10 unused ticke= ts per user.
See Deem=E2=80=99s Partner Wiki for more information:
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Q: Can I change the name on an unused ticket so that it can be applied t= o a different traveler?
A: Yes, you can use the Guest Traveler feature and upload unused tickets= directly to new users. The application will store the PQR and allow the ag= ency to append any waiver codes needed to the endorsements line in the tick= et drive stream.
There are multiple options available; contact Deem Customer Support for = assistance.
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Q: Will Deem be updating existing unused tickets to account for new airl= ine expiration dates and penalties?
A: Yes, Deem will be running a data update for all expiration dates on u= nused tickets. The penalty fees may continue to be displayed to the user; h= owever, the user will not be charged during the exchange.
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Q: Can I display custom messages to my users to inform them of new trave= l policies, restrictions, instructions, etc?
A: Yes, Deem=E2=80=99s Dynamic Site Messaging (DSM) can be used to confi= gure your own custom messages on any page of the site and within email comm= unications.
See Deem=E2=80=99s Partner Training Documentation for more information:<= /p>
Advanced Training Sessions (Hot Topics)
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Q: Can I configure messages at the partner level to be shown across all = of my sites?
A: Yes, global agency messages can be configured for display on all site= s.
Contact Deem Customer Support for assistance.
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